FAQ

Welcome to the LawStack Support site. Here you’ll find answers to some frequently asked questions about the LawStack series of iOS legal reference apps.

How do I make sure I have all of the updates?
Once you made a subscription pro-version we will provide you with continuous updates for one year. Make sure your turn on LawStack notification, so we can ...
Fri, 16 Oct, 2020 at 6:26 PM
Will there be auto-renewal? Does LawStack keep credit card information for purchase?
Yes, effective last October 5, 2019, we updated our payment processing to provide you an option to auto-renew once your subscription expires after a year. T...
Tue, 28 Apr, 2020 at 9:18 AM
Does LawStack support Android?
Yes, last September 2019 we launched the first Android version in LawStack.  You can download it here: https://play.google.com/store/apps/details?id=com.t...
Tue, 28 Apr, 2020 at 9:18 AM
I have not received a purchase receipt. How do I get a copy?
In every purchase, there is actually a receipt that will be sent to your email. But sometimes it goes to spam emails and gets lost somewhere. But no need to...
Fri, 16 Oct, 2020 at 6:41 PM
How do I update content?
To see if there are any available content updates available in-app, do the following: 1) First navigate back to the home page, which will look something...
Fri, 16 Oct, 2020 at 6:46 PM
Chat with support while using the app.
Getting help to our support agents is just a tap away! The new LawStack version 9.619  allows you to chat with us directly while you are in the LawStack app...
Wed, 29 Apr, 2020 at 6:57 PM
How to use the referral coupon.
You can earn a $10 coupon for every successful referral using your unique referral link. Both you and your friend will get it. Here's how it works. ...
Thu, 7 May, 2020 at 12:04 AM
How to cancel autopay subscription.
You can cancel your auto-pay subscription by following these steps:   1.) Go to https://www.lawstack.com and login using your account email address.  ...
Mon, 3 Aug, 2020 at 8:54 PM
Better navigation with the Flatview mode
We recently implemented a new UI improvement which can help you improve navigation of pages. "Flat-view" mode allows you to track and find the pag...
Tue, 5 Jan, 2021 at 11:56 AM
SSL error when downloading/ updating?
If you are using your office network, there is a chance that you will get an "SSL" error when downloading a package or updating it. It's the o...
Mon, 4 Oct, 2021 at 11:44 PM